925 sterling silver | Hallmark Jewellery

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    • Return the product, only if damaged in transit, to the company within 10 days from the date of delivery of the product, under the 15 days exchange policy and buy any new product of your choice.

    • The customer will have to write an email to us at iteeshree@redcheri.com within 3 days of receiving the product, with an image of the damaged goods.

    • If no action is taken by the customer for the damaged goods within 3 days, the company is not liable to exchange the product.

    • Any items that show signs of wear or have been altered, resized, or damaged cannot be accepted.

    • You will receive complimentary return shipping for all eligible products within the 10 Day Exchange policy.

    • The product should be accompanied by Original Guarantee Certificate and Original/Copy of Invoice for all exchange within the 10 Day Exchange period.

    • The exchange amount will be 100% of the actual amount paid. In case, any Coupon, Discount or Promo Codes were used during the original purchase, the exchange amount will be reduced by an amount equivalent to the Coupon, Discount or Promo Codes, as applicable.

    • This amount will be credited to your account through an online transaction in your account within 7 working days. 
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